Terms of Service
Last Updated: November 2025
Welcome to MJ Plumbing Consults
These Terms of Service (“Terms”) govern your access to and use of our website www.mj-consults.com and our related AI-powered consulting and digital services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Business Information
Company name: MJ Plumbing Consults
Address: Copenhagen, Denmark
Contact email: [email protected]
Website: www.mj-consults.com
Jurisdiction: European Union (EU) law applies.
2. Description of Services
MJ Plumbing Consults provides AI-powered consulting and automation tools for the plumbing and service industry, including:
AI-based chat and advisory tools for business operations
Digital consulting and automation services
Online payment and booking functionality
AI analysis, model-driven insights, and integrations via third-party providers (e.g., OpenAI, Go High Level, Twilio, Grok)
Our Services may evolve over time, and features may be added, modified, or removed without prior notice.
3. Eligibility
To use our Services, you must:
Be at least 18 years old or the age of legal majority in your jurisdiction;
Have the legal capacity to enter into binding contracts;
Use the Services for lawful business or personal purposes only;
Reside in a jurisdiction where our Services are legally available (primarily within the EU).
4. Account Registration
Certain features may require you to create an account. You agree to:
Provide accurate and complete information;
Keep your credentials confidential; and
Accept full responsibility for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Payment Terms
Payment model: Services may include one-time payments or subscription-based plans.
Billing: Charges are processed securely through our payment providers.
Refunds: All payments are non-refundable, except where required by EU consumer protection laws.
Trials and Promotions: Any free trial period will be clearly stated. After the trial, charges will apply unless cancelled before renewal.
You authorize us to charge your payment method for recurring fees unless you cancel your subscription in accordance with these Terms.
6. User Responsibilities
You agree to:
Use the Services lawfully and in compliance with all applicable regulations;
Avoid uploading, transmitting, or generating content that is unlawful, abusive, discriminatory, or infringes intellectual property rights;
Refrain from attempting to reverse engineer, copy, or misuse our AI systems or software;
Respect fair use and refrain from overloading or abusing the Services or APIs;
Provide accurate information and refrain from impersonating others.
Violation of these responsibilities may result in account suspension or termination.
7. Company Rights
We reserve the right to:
Modify, suspend, or discontinue the Services at any time;
Restrict or terminate user access for violations of these Terms;
Update these Terms as necessary to comply with new regulations or improve user experience;
Deny service to any user for legitimate reasons, including suspected misuse or security risks.
We will make reasonable efforts to notify users of significant changes.
8. Intellectual Property
All content, software, designs, and materials within the Services are the exclusive property of MJ Plumbing Consults or its licensors.
Users retain ownership of the data and content they input.
AI outputs (text or responses generated by our systems) are provided for informational purposes only. You may use AI outputs for lawful purposes, but you acknowledge that they may contain inaccuracies.
You grant MJ Plumbing Consults a limited, non-exclusive license to process your input data solely to operate and improve the Services.
Unauthorized reproduction or use of our intellectual property is prohibited.
9. AI-Specific Use and Limitations
Our AI tools are designed to assist with communication, automation, and insights — not to replace human expertise.
You agree that:
AI-generated outputs are advisory only and not guaranteed to be accurate or legally sufficient;
You will not use AI outputs for unlawful, misleading, or discriminatory purposes;
You will not resell or redistribute outputs for third-party model training or commercialization without our written consent.
MJ Plumbing Consults disclaims liability for any decision made based on AI-generated information.
10. Data Protection and Privacy
Our data practices are governed by our Privacy Policy, which explains how we collect, process, and protect your personal data.
By using our Services, you agree to our Privacy Policy.
11. Limitation of Liability
To the fullest extent permitted by law:
The Services are provided “as is” and “as available.”
MJ Plumbing Consults makes no warranties, express or implied, regarding accuracy, reliability, or availability.
We are not liable for indirect, incidental, or consequential damages (including data loss, business interruption, or lost profits).
Total liability under these Terms shall not exceed the amount you paid to us in the past 12 months.
Some jurisdictions may not allow certain limitations; in such cases, our liability will be limited to the maximum extent permitted by law.
12. Termination
You may terminate your account at any time by contacting us at [email protected].
We may terminate or suspend access if:
You breach these Terms;
You fail to pay for Services; or
Your use poses a legal, operational, or reputational risk.
Upon termination, your right to use the Services ends immediately, but relevant obligations (e.g. confidentiality, payments, IP ownership) will survive.
13. Governing Law and Dispute Resolution
These Terms are governed by and interpreted in accordance with the laws of the European Union and the Kingdom of Denmark.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Copenhagen, Denmark, unless otherwise required by consumer protection law.
14. Changes to These Terms
We may update these Terms periodically. The “Last Updated” date indicates when changes were last made.
Continued use of the Services after updates constitutes your acceptance of the revised Terms.
15. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
📧 [email protected]
🌍 www.mj-consults.com
📍 Copenhagen, Denmark
